As a general rule you shall not be entitled to cancel your order once you have received confirmation of the same. Cancellation of order can be done for Cash on Delivery order if the order is not processed from Donne Biriyani Mane.
For online payment cancellation of order is not allowed.
We reserve the sole right to cancel (No Refund) your order in the following circumstance:
- In the event of the designated address falls outside the delivery zone offered by us;
- Failure to contact you by phone.
- Failure to deliver your order due to lack of information, direction or authorization from you at the time of delivery;
Our decision on refunds shall be at our sole discretion and shall be final and binding.
All refund amounts shall be credited to your account within 5-7 business days in accordance with the terms that may be stipulated by the bank which has issued the credit / debit card.